Privacy Policy

Effective Date: 3 September 2026

Mcijo Training Academy respects your privacy and is committed to protecting your personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use and protect personal information when you visit our website or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

  • Name and surname
  • Contact details, such as email address and telephone number
  • Company or organisation details
  • Information provided when submitting an enquiry or contacting us through our website

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type and general website usage information.

2. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries and requests;
  • Provide information about our services;
  • Communicate with you regarding services or enquiries;
  • Improve our website and services; and
  • Comply with applicable legal and regulatory requirements.

We will only process personal information for a lawful and reasonable purpose and in accordance with POPIA.

3. Sharing of Information

We will not sell, rent or otherwise disclose your personal information to third parties for their own marketing purposes.

Where necessary, we may share relevant information with trusted service providers who assist us with operating our website, communications or business activities. Such parties will only receive information necessary to perform the relevant service and are expected to handle personal information appropriately.

We may also disclose personal information where required or permitted by law.

4. Protection of Your Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

5. Retention of Personal Information

We will retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where we are required to retain it by law.

6. Your Rights

In terms of POPIA, you may have the right to:

  • Request access to personal information we hold about you;
  • Request correction or updating of inaccurate or outdated information;
  • Object to certain forms of processing;
  • Withdraw consent where processing is based on consent; and
  • Lodge a complaint regarding the processing of your personal information.

Requests should be directed to our Information Officer using the contact details below.

7. Direct Marketing

Where we use your personal information for direct marketing by electronic means, we will do so in accordance with the requirements of POPIA.

You may opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe option provided in the relevant communication. POPIA provides specific protections relating to unsolicited electronic direct marketing.

8. Cookies

Our website may use cookies or similar technologies to improve functionality, understand website usage and enhance your browsing experience.

You can adjust your browser settings to refuse or restrict cookies. Please note that disabling certain cookies may affect the functionality of the website.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party websites you visit.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or have concerns regarding the processing of your personal information, please contact our Information Officer:

Information Officer: Sipho Mbele
Email: info@Mcijoacademy.co.za
Telephone: 010 232 0042

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website or applicable legislation. The latest version will be published on this page.

Last updated: 3 September 2026